skippys_s (![[info]](http://l-stat.livejournal.com/img/userinfo.gif){kind=small} skippys_s) wrote,@ 2007-09-09 20:43:00 |
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Th fridge saga
For a couple of weeks now, things in the freezer have become a little less frozen on more than one occasion due to little people getting lollies out and not closing the door properly.
So last week, when I went out take bread out of the freezer for sandwiches, and found it chilly rather than frozen, I assumed it had happened again. But it happened every morning and I began to suspect it was actually the freezer that had broken. Boo. When I think of it though, it was in the first house we moved into 9 years ago as the man who sold it to us was oversees and had rented it out previously. So we inherited a fridge/freezer so it's not bad for 9+ years, I reasoned.
Asked Mum what she did with her old one when she got rid of it earlier this year. She said the council will take it away (for a fee natch) but you have to have it on the boundary of your property by 7am. Eeeek that's a fair way for me on my own to drag it and you'd have to have it out the night before in reality which I wouldn't be keen on.
Anyhew, Tuesday, I get the milk out of the fridge for first day back at school brekkie and it looks odd. I sniff it, it smells ewwwwww. I pour it down the plug hole, it's solid.
Cue mass panic call to Tescos Direct to order new fridge/freezer I'd earmarked.
"Do you deliver on Saturdays?" I pleaded hopefully as I have little leave left at work and don't want to waste it on waiting in for a delivery.
"Yes, we can do it this Saturday. Would you like the installation and scrap removal service?" asks the nice man on the other end.
"Oooh yes please". I am VERY happy and contentedly buy a mini fridge to keep the milk in until then and make do with everything else being slightly chilled for the rest of the week.
Yesterday (the chosen Saturday), the men call an hour before as agreed so I can get all my stuff into cool bags. I am slightly puzzled when they immediately bring the new fridge in before removing the old one. They put the new arrival down, say, "don't plug it in for 4 hours then make ottleave.
"Errr aren't you going to unpack it and take the old one away?" I ask nervously.
"Not on our paperwork, love."
"But I ordered it!!!!!!!"
"Sorry, we can't do anything that's not on our paperwork, it's against the law."
I persuaded them to at least move the old one out of it's space so I can put new one. They put it outside my front door for me (how attractive).
Once they were gone, I was straight on the phone.
"You're right Mrs Staveley-Smith, you have paid for that package, I've checked with the delivery company and they confirmed it, they will try and get hold of the drivers and get them to come back to you. They'll phone to let you know when they get hold of them."
After the 4 hours of letting it stand, I thought, this is ridiculous, I need my fridge, my food is getting warm, I can't wait until potentially 7pm for these idiots to turn up. So, with the help of DD, I got all the packaging off, even underneath which took an age of me lifting and her edging under to get the polystyrene out. Within 2 hours it was cold and the food was in. Packaging everywhere.
It was just as well we did, because there was nothing heard from the delivery company.
So this morning I rang up and got the "extra" service refunded.
I may as well get the thing taken away myself.
Fuming.
DS has changed the pointer on the pc screen to a cross face. It is driving me nuts but pin points how I am feeling.
Skippy xx
For a couple of weeks now, things in the freezer have become a little less frozen on more than one occasion due to little people getting lollies out and not closing the door properly.
So last week, when I went out take bread out of the freezer for sandwiches, and found it chilly rather than frozen, I assumed it had happened again. But it happened every morning and I began to suspect it was actually the freezer that had broken. Boo. When I think of it though, it was in the first house we moved into 9 years ago as the man who sold it to us was oversees and had rented it out previously. So we inherited a fridge/freezer so it's not bad for 9+ years, I reasoned.
Asked Mum what she did with her old one when she got rid of it earlier this year. She said the council will take it away (for a fee natch) but you have to have it on the boundary of your property by 7am. Eeeek that's a fair way for me on my own to drag it and you'd have to have it out the night before in reality which I wouldn't be keen on.
Anyhew, Tuesday, I get the milk out of the fridge for first day back at school brekkie and it looks odd. I sniff it, it smells ewwwwww. I pour it down the plug hole, it's solid.
Cue mass panic call to Tescos Direct to order new fridge/freezer I'd earmarked.
"Do you deliver on Saturdays?" I pleaded hopefully as I have little leave left at work and don't want to waste it on waiting in for a delivery.
"Yes, we can do it this Saturday. Would you like the installation and scrap removal service?" asks the nice man on the other end.
"Oooh yes please". I am VERY happy and contentedly buy a mini fridge to keep the milk in until then and make do with everything else being slightly chilled for the rest of the week.
Yesterday (the chosen Saturday), the men call an hour before as agreed so I can get all my stuff into cool bags. I am slightly puzzled when they immediately bring the new fridge in before removing the old one. They put the new arrival down, say, "don't plug it in for 4 hours then make ottleave.
"Errr aren't you going to unpack it and take the old one away?" I ask nervously.
"Not on our paperwork, love."
"But I ordered it!!!!!!!"
"Sorry, we can't do anything that's not on our paperwork, it's against the law."
I persuaded them to at least move the old one out of it's space so I can put new one. They put it outside my front door for me (how attractive).
Once they were gone, I was straight on the phone.
"You're right Mrs Staveley-Smith, you have paid for that package, I've checked with the delivery company and they confirmed it, they will try and get hold of the drivers and get them to come back to you. They'll phone to let you know when they get hold of them."
After the 4 hours of letting it stand, I thought, this is ridiculous, I need my fridge, my food is getting warm, I can't wait until potentially 7pm for these idiots to turn up. So, with the help of DD, I got all the packaging off, even underneath which took an age of me lifting and her edging under to get the polystyrene out. Within 2 hours it was cold and the food was in. Packaging everywhere.
It was just as well we did, because there was nothing heard from the delivery company.
So this morning I rang up and got the "extra" service refunded.
I may as well get the thing taken away myself.
Fuming.
DS has changed the pointer on the pc screen to a cross face. It is driving me nuts but pin points how I am feeling.
Skippy xx
